Seller Note :
Warranty Policy: 1- Complete packaging (The Box and all including Accessories) are Required for any Warranty Claim. 2- Burnt and Broken Products are NOT Covered under Any Warranty. 3- Water Damage or any Physical Damage Done by you (Customer) will Not be Covered in Any Warranty Policy. 4- Lost or Stolen Products Not Covered in Warranty. 5- Complimentary Accessories (i.e. PowerBank Cable, Charger Cable, Pouch, etc) are Not in Any Warranty Claim Policy. 6- Repair damage through 3rd party personnel NOT Covered in Warranty Policy. 7- Damage from outside sources NOT Covered in Warranty. 8- Damage from misuse of the product (including, but not limited to: fall drops, extreme temperatures, water exposure, and operating devices improperly, etc) NOT Covered in Warranty. 9- Purchases from unauthorized resellers NOT Covered in Any Warranty. 10- We are Not Liable for Loss of data incurred from the use of Anker product.
Premium USB-C Hub The USB, Video, and Internet Data Station
Five in One Get 3 standard USB ports, 1 HDMI multimedia port, and 1 Ethernet port for Internet connectivity—all in one hub.
Vivid Video, Speedy Sync Access 5 Gbps data transfer speeds, along with vibrant 4K HDMI streaming.
Ethernet Compatible Instantly connect via a Plug-and-Play wired ethernet connection (1Gbps) for reliability and stability.
Worry-Free Warranty At Anker, we believe in our products. That’s why we back them all with an 12-month warranty and provide friendly, easy-to-reach support.
Fan-favorite 18-month warranty At Anker, we believe in our products. That’s why we back them all with an 18-month warranty and provide friendly, easy-to-reach support.
Compatible Devices: Apple MacBook (2015 / 2016) Apple MacBook Pro (2015 / 2016 / 2017) Apple iMac / iMac Pro (21.5 inch, 27 inch) Google ChromeBook Pixel (2016 / 2017)
Supported Systems: Windows 10, 8, 7, Vista, XP Mac OS X 10.6 or later Linux 2.6.14 or Later
Please Note: • For a stable connection, connected devices should not exceed a combined current of 900mA. Not intended for use with high-power devices (external hard drives, iPads, etc.). • 2.4 GHz wireless devices, MIDI devices and some USB 3.0 devices may not be supported. • The USB ports are intended for data transfer. They only provide a minimal 0.5A charging output. • This hub cannot sync data with iPad Pro 2018 via USB-A.
12 Months Warranty
Three USB 3.0 Ports
5 Gbps Data Transfer
1 Gbps Ethernet
Transform 1 USB-C port into 3 standard USB 3.0, 1 HDMI, and 1 Ethernet port.
Access reliable 1 Gbps internet, wherever there is an Ethernet connection.
High-Speed, High-Def: Stream 4K video, and access 5 Gbps data transfer speeds.
12-Month Warranty for Quality-Related Issues
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND
For Purchases made through other retailers
Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.
Unauthorized reselling of Anker products is strictly prohibited 7-Day Return Policy You may return your undamaged product and packaging within 7 days of purchase to receive a REFUND VOUCHER for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs 7 Days Return Policy Terms and Conditions
1 – NO CASH BACK You’ll Receive your refund amount as Voucher within 2- 3 Working Days 2 – You Can use Voucher within 30 Days 3 – If you make purchase through Authorize Re Seller Shop (Offline) You’ll get refund via store credits only. 4 – Once we receive your item, we will inspect it and notify you that we have receive you return item. We’ll immediately notify you on the status of your refund after inspected the return item. 5- If we found any issue in return item we’ll notify you, then 7 Days return policy will not applicable. And we send back product to you (Customer) . Shipping Cost must pay by customer. 6- Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt. 7- The serial number of the Product must be verified first. 8- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 9- Returns are only accepted within 7 Days of the date of purchase. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging. 10- To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs. 11- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, any shipping costs paid for by Laraib Electronics will be deducted from your refund. 12- You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 13- All returns must include all accessories, documentation, etc., that was originally shipped with the product.
What isn’t cover in 7 Days Return Policy?
1 – If Product OR Packaging is Damage. 2 – If Product OR Packaging Have any Scratches. 3 – If Product OR Packaging is Dirty. 4 – If Complimentary accessories are incomplete or broken. 5 – If Authenticity Scratch code is scratch. 6- If products is not match to Order Number or Invoice #. 7- If Product is match to order/invoice number but serial number of product is not match with our Record/database. 8- After 7 Days of Purchase. 9- Only regular priced items may be refunded. Sale items cannot be refunded.
No, it doesn't support charging.
Try some of the following steps:
1) Reinstall the Ethernet driver.
2) Try this device with a different computer / ethernet cable and see if the issue persists.
Try some of the following steps:
1) Confirm if the connected USB-C port of your device supports DP Alt Mode. To do this, please consult your device's user manual, contact the seller, or check the manufacturer's website.
2) Try a different computer and HDMI cable to see if the issue still persists.
3) Plug your HDMI cable directly into your device and see if you get a stable connection. If you can't get a stable connection, then the problem is with your HDMI cable.
4) Verify that your monitor is configured to the correct input (HDMI).