Soundcore R500 (Black)& Wireless in-ear Headphone

Brand: Soundcore

SKU: A3213Y11

Noise Cancellation: No

Compatible Devices: Audio Player, Laptop, Mobile, Tablet

Deep Bass: Yes

Sales Package: Soundcore R500, Charging case, 3 EarTips S/M/L, USB-C Cable

Foldable/Collapsible: Yes

Water Resistant: Yes

Sweat Proof: Yes

Monaural: Yes

Headphone Driver Units (mm)10

Audio Codec: SBC, AAC

Wireless Range (m): 10

Bluetooth Profiles: AVRCP1.6, A2DP1.3, HFP1.7

Bluetooth Version: 5

Bluetooth Range (m): 10

Headphone Power Source: Battery

Battery Life (hr): 20

Charging Time: 1.5 hours

Play Time (hr): 20

Width (mm): 175

Height (mm): 137

Depth (mm): 32

Weight: 28

12-Month Warranty for Quality-Related Issues

We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND

For Purchases made through other retailers

Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.

Unauthorized reselling of Anker products is strictly prohibited
7-Day Return Policy
You may return your undamaged product and packaging within 7 days of purchase to receive a REFUND VOUCHER for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs
7 Days Return Policy Terms and Conditions 

1 – NO CASH BACK You’ll Receive your refund amount as Voucher within 2- 3 Working Days
2 – You Can use Voucher within 30 Days
3 – If you make purchase through Authorize Re Seller Shop (Offline) You’ll get refund via store credits only.
4 – Once we receive your item, we will inspect it and notify you that we have receive you return item. We’ll immediately notify you on the status of your refund after inspected the return item.
5- If we found any issue in return item we’ll notify you, then 7 Days return policy will not applicable. And we send back product to you (Customer) . Shipping Cost must pay by customer.
6- Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
7- The serial number of the Product must be verified first.
8- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
9- Returns are only accepted within 7 Days of the date of purchase. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
10- To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs.
11- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, any shipping costs paid for by Laraib Electronics will be deducted from your refund.
12- You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
13- All returns must include all accessories, documentation, etc., that was originally shipped with the product.

What isn’t cover in 7 Days Return Policy?

1 – If Product OR Packaging is Damage.
2 – If Product OR Packaging Have any Scratches.
3 – If Product OR Packaging is Dirty.
4 – If Complimentary accessories are incomplete or broken.
5 – If Authenticity Scratch code is scratch.
6- If products is not match to Order Number or Invoice #.
7- If Product is match to order/invoice number but serial number of product is not match with our Record/database.
8- After 7 Days of Purchase.
9- Only regular priced items may be refunded. Sale items cannot be refunded.

Does Soundcroe R500 have Environmental noise cancellation?

No.

Why is phone call quality poor?

If the microphone is not pointed at your mouth, call quality may not be good. Then, if the noise is too loud or too close to the user, the noise will still influence the call quality.

What is the battery life of the headset

20 hours music playtime at 80% volume