Anker Power Core 15600 mAh Power Bank

• Package Dimensions : 17.6 x 5.83 x 5.4 cm; 510 Grams
• Date First Available : 30 December 2019
• Manufacturer : Anker
• ASIN : B07NF2MXL3
• Item model number : A1252H21

• Capacity :15600 mAh / 57.72 wh

  Output :5V / 4.8A

  Input :5V / 2A

  Weight :341 g / 12 oz

  Size :166 x 58 x 22 mm / 6.5 x 2.3 x 0.9in

12-Month Warranty for Quality-Related Issues

We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND

For Purchases made through other retailers

Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.

Unauthorized reselling of Anker products is strictly prohibited
7-Day Return Policy
You may return your undamaged product and packaging within 7 days of purchase to receive a REFUND VOUCHER for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs
7 Days Return Policy Terms and Conditions 

1 – NO CASH BACK You’ll Receive your refund amount as Voucher within 2- 3 Working Days
2 – You Can use Voucher within 30 Days
3 – If you make purchase through Authorize Re Seller Shop (Offline) You’ll get refund via store credits only.
4 – Once we receive your item, we will inspect it and notify you that we have receive you return item. We’ll immediately notify you on the status of your refund after inspected the return item.
5- If we found any issue in return item we’ll notify you, then 7 Days return policy will not applicable. And we send back product to you (Customer) . Shipping Cost must pay by customer.
6- Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
7- The serial number of the Product must be verified first.
8- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
9- Returns are only accepted within 7 Days of the date of purchase. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
10- To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs.
11- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, any shipping costs paid for by Laraib Electronics will be deducted from your refund.
12- You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
13- All returns must include all accessories, documentation, etc., that was originally shipped with the product.

What isn’t cover in 7 Days Return Policy?

1 – If Product OR Packaging is Damage.
2 – If Product OR Packaging Have any Scratches.
3 – If Product OR Packaging is Dirty.
4 – If Complimentary accessories are incomplete or broken.
5 – If Authenticity Scratch code is scratch.
6- If products is not match to Order Number or Invoice #.
7- If Product is match to order/invoice number but serial number of product is not match with our Record/database.
8- After 7 Days of Purchase.
9- Only regular priced items may be refunded. Sale items cannot be refunded.

Can I use a different USB cable rather than the cable that comes with the PowerCore 15600 Portable Charger?

Yes, you can use other cables. However, to ensure compatibility and best performance, we strongly recommend using your device’s original cable, a third-party certified cable (such as MFI) or the included cable.

What kind of wall charger should I use to charge the PowerCore 15600 Portable Charger?

You can safely recharge your powercore in 9-10 hours using a 2 amp or higher output charger. Lower output chargers (such as phone chargers) will not charge as quickly or safely.

How long will the PowerCore 15600 Portable Charger take to be fully charged?

It takes alomost 9-10 hours to fully charge the battery with a 2A wall charger.

What devices are compatible with the PowerCore 15600 Portable Charger?

The powercore is compatible with Android, Apple and almost all other devices charged via USB. It has a maximum output of 4.8A shared between the ports with each port able to deliver the full 2.4A.

Does the PowerCore 15600 Portable Charger work with the new iPhone 6 and iPhone 6 Plus?

Yes, but the Apple cable is not included. Please use your device's original cable.

Will the supplied Micro USB v2.0 cable compatible with the Micro USB v3.0 devices, such as Samsung Galaxy S5/Note2/Note3?

Yes, take a close look at the port and you will see the port is divided, insert the none Micro-USB 3.0 plug to the appropriate side and it will work fine.

What's the output efficiency of the PowerCore 15600 Portable Charger?

Approximately 30-40% of the external battery's capacity is unable to be used because of efficiency problems that affect all electronics devices. These include power lost from circuit heat and voltage conversions from the battery, the charging cable and your device. Your battery is able to supply 60%-70% power to other devices.

Can the PowerCore 15600 Portable Charger charge other devices while it is being charged?

No. It's actually very bad for the battery lifespan to allow this.

My device charges at 1 Amp, will the PowerCore 15600 Portable Charger’s 4.8 Amp output harm it?

No, the powercore will only supply the maximum charge current allowed by your device.

Can the PowerCore 15600 Portable Charger charge two devices simultaneously?

Yes, it can charge two devices simultaneously. But please note that when using 2 output ports simultaneously, the total output current will not exceed 4.8A.

What do the LEDs indicate when the PowerCore 15600 Portable Charger is charging itself or other devices?

When the powercore is charging your devices, the LED indicator will stay on displaying the powercore's remaining power and will turn off when the device is fully charged and not drawing a current.

When the powercore is being charged, the remaining power of the LED indicators will light steadily; while the next charging LED indicator will flash. And they will turn off when the PowerCore 15600 is fully charged.

How long will the charge in a PowerCore 15600 Portable Charger last without being used?

Generally, our external batteries' static power consumption is so low it would take between 20 and 36 months to drain completely. However, It is also worth noting that the powercore's chemicals will become less active if left unused for extended periods. To extend your powercore's life, please discharge and recharge it at least once every 4 months.

Can the PowerCore 15600 Portable Charger be used for international travel?

Yes. Please be sure that the USB AC adapter is compatible with the voltage of the country you're travelling to. The input voltage of an adapter is usually labeled on the adapter.

Can the PowerCore 15600 Portable Charger be taken on board airplanes?

Yes, all external batteries with a capacity lower than 27027mAh (100 Watt Hours) can legally and safely be taken on board airplanes. To calculate a powercore's capacity in Watt Hours: (PowerCore Capacity(mAh)*3.7)/1000.

Here are the relevant requirements: Quoted from Federal transportation security rules (Effective January 1, 2008):

Lithium ion batteries (a.k.a.: rechargeable lithium, lithium polymer, LIPO, secondary lithium).
-Passengers may carry consumer-sized lithium ion batteries [no more than 8 grams of equivalent lithium content or 100 watt hours (wh) per battery]. This size covers AA, AAA, 9-volt, cell phone, PDA, camera, camcorder, Gameboy, and standard laptop computer batteries.
-Passengers can also bring two (2) larger lithium ion batteries (more than 8 grams, up to 25 grams of equivalent lithium content per battery) in their carry-on. This size covers larger extended-life laptop batteries. Most consumer lithium ion batteries are below this size.

What should I do if the PowerCore 15600 Portable Charger can not be charged?

Please try a different AC adapter and Micro USB cable to see if that helps. Email us at support@anker.com during your 18-month warranty period if this doesn't fix the issue.

What should I do if the PowerCore 15600 Portable Charger can not charge other devices?

Please try a different charging cable between the powercore and your device. Email us at support@anker.com during your 18-month warranty period if this doesn't fix the issue.