Anker PowerLine 3ft USB-C to USB 3.0 - WHITE

12-Month Warranty for Quality-Related Issues

We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND

For Purchases made through other retailers

Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.

Unauthorized reselling of Anker products is strictly prohibited
7-Day Return Policy
You may return your undamaged product and packaging within 7 days of purchase to receive a REFUND VOUCHER for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs
7 Days Return Policy Terms and Conditions 

1 – NO CASH BACK You’ll Receive your refund amount as Voucher within 2- 3 Working Days
2 – You Can use Voucher within 30 Days
3 – If you make purchase through Authorize Re Seller Shop (Offline) You’ll get refund via store credits only.
4 – Once we receive your item, we will inspect it and notify you that we have receive you return item. We’ll immediately notify you on the status of your refund after inspected the return item.
5- If we found any issue in return item we’ll notify you, then 7 Days return policy will not applicable. And we send back product to you (Customer) . Shipping Cost must pay by customer.
6- Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
7- The serial number of the Product must be verified first.
8- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
9- Returns are only accepted within 7 Days of the date of purchase. To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
10- To process your return, we require a receipt or proof of purchase. You will be responsible for shipping costs.
11- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, any shipping costs paid for by Laraib Electronics will be deducted from your refund.
12- You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
13- All returns must include all accessories, documentation, etc., that was originally shipped with the product.

What isn’t cover in 7 Days Return Policy?

1 – If Product OR Packaging is Damage.
2 – If Product OR Packaging Have any Scratches.
3 – If Product OR Packaging is Dirty.
4 – If Complimentary accessories are incomplete or broken.
5 – If Authenticity Scratch code is scratch.
6- If products is not match to Order Number or Invoice #.
7- If Product is match to order/invoice number but serial number of product is not match with our Record/database.
8- After 7 Days of Purchase.
9- Only regular priced items may be refunded. Sale items cannot be refunded.

What if the cable does not charge my USB-C phone?

Test the cable with a different USB-C device and USB charger.

What if the USB-C to USB-A cable won't Quick Charge my phone?

USB-C to USB-A cables do not support Power Delivery, and will not allow a 5V/3A charge. We suggest you use your original USB-C charger and an Anker USB-C to USB-C cable.

Why does the Quick Charge icon not appear when using this cable?

1. Quick Charge phones require Quick Charge chargers. Ensure you are using a charger that supports Quick Charge. 2. If your phone supports Power Delivery (PD), make sure you're using a USB-C to USB-C cable and that your charger supports PD. USB-A to USB-C cables do not support PD. 3. If these tips don't help then please contact us at support@anker.com with your order ID and phone model.

Why won't my USB-C 3.0 cable sync data at 5Gbps?

Anker USB-C 3.0 cables offer transfer speeds at 5Gbps. Please confirm your device and computer both support USB 3.0. If the issue turns out to be our product, please feel free to contact us at support@anker.com. We will try to make things right for you.

Why does the USB-C cable does not fit my device?

There are two main deign features that determine if a UCB-C cable will fit well with a USB-C phone: 1. The hooks on the cable 2. The port on your USB-C phone Reminder: Different phone makers have their own parameters for their device's USB-C port size. Unfortunately, the width/size of hooks and slots are not specified by the USB-C organization (specification--Ve 1.2). As a result, a cable supplier can not make sure their cable will fit every USB-C device. We work hard to ensure our USB-C cables fit as many devices as possible.

Will USB-C to USB-C cables charge my device with PD?

If your device and wall charger support PD then yes.

What is the difference between USB 3.1 Gen1 and USB 3.1 Gen2?

USB 3.1 Gen1 offers data transfer speeds of 5 Gbps, while USB 3.1 Gen2 offers 10 Gbps.

What is the difference between Quick Charge 1.0, 2.0 and 3.0

Quoted from Qualcomm: Quick Charge 1.0 is able to charge up to 40?ster than conventional charging. Quick Charge 2.0 increases the charge time advantage up to 75%, as well as introducing an array of compatible accessories including wall adapters, car adapters, and power banks. Quick Charge 3.0 is engineered to refuel devices up to four times faster than conventional charging. It is designed to charge twice as fast as Quick Charge 1.0 and to be 38 percent more efficient than Quick Charge 2.0. Now consumers can spend even less time charging, and can grab and go more quickly. Quick Charge 3.0 employs Intelligent Negotiation for Optimum Voltage (INOV), an algorithm which allows your portable device to determine what power level to request at any point in time, enabling optimum power transfer while maximizing efficiency. It also supports wider voltage options, allowing a mobile device to dynamically adjust to the ideal voltage level supported by that specific device. Specifically, Quick Charge 3.0 offers a more granular range of voltages: 200mV increments, from 3.6V to 20V. That way your phone can target one of dozens of power levels. Quick Charge 3.0 is 100 percent backward-compatible with Quick Charge 1.0 and Quick Charge 2.0 devices, and it supports a broad range of connectors: Quick Charge 3.0 can be implemented with USB Type-A, USB micro, USB Type-C, or proprietary connectors.

What is the difference between PowerLine and PowerLine+?

PowerLine+ is equipped with a double-braided nylon exterior and steel coverings.

Are your cables equipped with 56K Ohm resistors?

Only USB-C to USB-A cables and USB-C to Micro USB adapters are equipped with 56K Ohm resistors.